Managing and structuring information can be complex. Not only do you want this process to be efficient and effective, you also want legislation and regulation to be in order. Our consultants are not only technology professionals, they are also trusted advisors in all your information management problems.
All our consultants have access to the collective experience of Informed Group. We successfully deliver information management solutions and services for more than 20 years. This knowledge is used to help you meet your requirements.
Our Informed Group organization holds resources and expertise to deliver the following:
- requirements definitions,
- project management,
- solution design,
- software installation,
- solution configuration,
- software customization and integrations,
- document and metadata capture, content model and forms definition,
- workflow process and rules definition,
- security setup,
- quality assurance testing,
- training and various flavours of support.
Our experience includes green-field implementations as well as system upgrades and migrations. We have been active in all possible industries. Current activities focus on Life Sciences (Pharma), Government and Energy & Engineering. All are complex industries where our customers appreciate our domain and technical know-how.
When supporting an information management solution, there are loads of options. The professionals from Informed Group will always provide you with a dedicated support approach. Based on your existing procedures and methodology, they will find the solution that fits best. On top of that they are versatile: they can support you both on a functional level but can also be part of a change advisory board.
To us, support is always personal, based on the specific needs and our consultants are always prepared to take that extra step.
We can provide dedicated on-site as well as off-site technical support. The scope of these activities are flexible and range from incidents and fixes, to changes (RfC) and upgrades. We provide project based upgrades on top of a support agreement. We also offer a prepaid Pay As You Go agreement. This way you decide what activities will be executed and when based on per case agreed efforts.