In a world that is dominated by information, that information is an asset as well as a liability. Managing information has become more and more a key element in your business processes. Long before information is preserved as (historic) records, your staff is spending serious time on producing that information.
During this process, it is likely that you work with others. You are part of a project, team or a department. Together you discuss content or co-author texts. Feedback is collected and formal approval of the document or content is probably needed before it is distributed both inside and outside the organization.
Although people often work together on projects, they will not always be in the same location at the same time. Nowadays, a lot of people work from home or in their favorite coffee bar. Also, people from inside the company often work with posted workers that may not have access to all the systems.
With this in mind Microsoft created the Office 365 platform. A flexible, multi-purpose, cloud platform with a user friendly experience that supports collaboration, file-sync-and-share and many more aspects of a modern information management solution.
Although working whenever and wherever gives users flexibility and freedom, to manage content correctly you must set policies or procedures. For example, it should be clear what has to be done with the information when the project ends. Change is also an element to think about. What are your procedures when Microsoft releases new apps? Microsoft only releases them from a technical point of view. Whether you want to use them, how you want to use them and when you want to use them, is again part of your policies and procedures.
The Office 365 platform is a collection of many functions and apps. Some do overlap, and we can be your sparring partner to help decide what to use. Will it be Skype and Yammer, just Skype or just Yammer? How do Groups, Teams and OneDrive fit together? Is Office 365 the only information management solution or can it collaborate with another document management solution (e.g. OpenText Documentum)? And if that is possible, how does this work to ensure a single source of truth?
One thing is for sure regarding Office 365 more than with any other information management solution: one size does not fit all. There is no best way of using this collaborative information management solution. But there is a best way of making it a success in your organization: work with the partner that understands the world of information management beyond Office 365 and beyond the technology.